Privacy Policy

Network Merchants, LLC (NMI) is committed to protecting and respecting your privacy.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following policy carefully to understand our views and practices regarding your personal data and how we will treat it.

This policy aims to give you information on how we collect and process your personal data through your use of this website, including any related blogs, domains, mobile applications, mobile sites, online services and applications that we maintain (collectively, the “Website”).

This Website is not intended for children and NMI does not knowingly collect data relating to children.

It is important that you read this policy together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.

Third party links

The Website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave the Website, we encourage you to read the privacy notice of every website you visit.

1. Information We May Collect From You

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

Identity Data – includes first name, last name, username or similar identifier, marital status, title, date of birth, social security number or similar government issued identification, and gender.

Contact Data – includes postal address, email address, and telephone numbers.

Financial Data – includes bank account, Tax ID FEIN, and payment card details.

Transaction Data – includes details about payments to and from you and other details of products and services you have purchased from us.

Technical Data – includes Internet Protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access the Website.

Profile Data – includes your username and password, purchases or orders made by you, your interests, preferences, feedback, any provided images, and survey responses.

Usage Data – includes information about how you use the Website, products, and services.

Marketing and Communications Data – includes your preferences in receiving marketing notifications from us and our third parties and your overall communication preferences.

We also collect, use, and share Aggregated Data, such as statistical or demographic data, for any NMI business purposes. Aggregated Data may be derived from your personal data but is not considered personal data by law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific features of the Website. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.

We do not knowingly collect any Special Categories of Personal Data about you, including details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic or biometric data. Nor do we collect any information about criminal convictions and offenses.

How is your personal data collected?

We may use different methods to collect and process data from and about you:

Direct Interactions

Information that you provide you provide us. This includes information provided when filling in forms on our Website, placing an order for Services and, if applicable, at the time of registering to use the Website, subscribing to our services, posting material, or requesting further services. We may also ask you for information when you report a problem with the Website. “Services” means the goods and services provided by or through the Website.

If you contact us, we may keep a record of that correspondence.

We may also ask you to complete surveys that we use for research purposes, although you are not required to respond to them.

Automated Technologies or Interactions

As you interact with the Website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server and network security device logs, and other similar technologies.

Utilization of the Website, including NMIs Payment Gateway service and its other Services, will retain details regarding specific transactions.

Business Partners and Affiliates

At times, we may receive information on your behalf from an authorized NMI Partner or Affiliate who provides goods or services to you.

Third Parties or Publicly Available Sources

We may receive personal data about you from various third parties [and public sources] as set out below:

Technical Data from the following parties:

Analytics Providers (i.e., Google)

Managed Security Service Providers

Identity and Contact Data from the following parties:

Sales/Marketing insight providers (i.e., salesforce)

Marketing/Sales/Product convention providers

Publicly available data identified through search engines

Do Not Track

We may not recognize all web browser based “Do Not Track” signals. However, you may be able to modify your internet-enabled device’s web browser settings to block all cookies or third-party cookies.

2. Data Security

We have put in place appropriate security measures designed to protect your personal data from being accidentally lost, misused, accessed, altered, or disclosed in an unauthorized way. As a portion of this security, we limit access to your personal data by only those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and are subject to a duty of confidentiality.

3. Cookies

The Website uses cookies to distinguish you from other users of our Website. This helps us to provide you with a good experience when you browse the Website, facilitate interactions with customer portals, and allows us to improve our site. For more information on the cookies we use and their purpose, please refer to our cookie policy here.

4. Where We Store Your Personal Data

The data that we collect from you is primarily stored and processed in the continental United States. Your data may be transferred to, processed, and stored at a destination outside the US, by staff operating outside the US who work for us or for one of our partners. Such staff maybe engaged in, among other things, the fulfillment of an agreement, the processing of your payment details, or the provision of support services.

Whenever we transfer your personal data out to a remote staff or partner, we contractually require or we ensure a similar degree of protection of your personal data be implemented to protect it from unauthorized use or access.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

5. Usage of Personal Information

In general, we use the information we collect primarily to provide, maintain, protect, and improve our current products and services, including the development of new offerings. We use personal information collected through our Sites and Application(s) as described below and described elsewhere in this Policy.

We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

Note that we may process your personal data for more than one lawful ground, depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the “Legal Bases for Processing Table” below.